We have seen producers employing technologies to aggregate and release several types of information for their goods. While content may not be brand new to most brands, product manufacturers and retailers it continues to help boost conversions and also to join at a deeper level with their customers.
While improving the consumer experience, rich merchandise content has been proven to effectively power online sales conversions. In fact, studies reveal that earnings conversions involving 12-36 % increase.
The manufacturers we work to build their brands and increase awareness of their goods on some of the world’s top retail ecommerce sites. Many of these sites actively promote product manufacturing partners and their brand to include this detailed information, understanding that it increases the usefulness or utility of their website and enriches the customer experience; while reducing return rates, increasing earnings and enhancing conversions.
According to research, the utility of programs and e-Commerce sites — called utility — is now the chief factor driving satisfaction for customers. In the case of U.S. shoppers, 43% view utility as the primary driver of satisfaction, over variables such as social engagement (22 percent) and privacy (20%). Given the consumers’ emphasis on practicality, retailers are responding by streamlining their eCommerce and experiences; aligning UX with customer purpose allocating resources to improving the utility of their site and supplying users with the information that they require.
One of the greatest benefits of the internet is the transparency it supplies — whether that is connected to pricing or advice. The area has levelled for smaller manufacturers who are able to advertise to a vast number of potential buyers.
Small and medium sized (SMB) brands and product makers now have access to resources that could streamline the procedure for transferring rich product info from their own sites to multiple retailers simultaneously. Throughout the product dashboards that are rich, manufactures and manufacturers may provide all kinds such as user generated product reviews and videoswhich has been shown to have a beneficial effect on their SEO rankings. Ensuring product pages are populated with key components such as descriptive text and images, interactive product tours and dynamic feature/benefit comparison charts helping to induce quicker purchase decisions and shopper engagement .
Leading tech solutions are also helping producers to connect through the space. With more shoppers utilizing smartphones in-store to place orders or to browse, brands have realized they will need to provide a alternative that was mobile-friendly to their customers and come up with ways of connecting their physical stores with their channels.
Today, some of the most engaging articles in a marketer’s arsenal is User-Generated Content (UGC). From video to pictures, there’s nothing like seeing a real person interacting with and appreciating a item. Impressively, 92% of shoppers’ trust recommendations created by family and friends, and 70% of individuals trust online reviews and recommendations.
Even with UGC, manufacturers will need to find a approach to deliver this information. They must figure out ways to become a part of their dialogue. Strategy and the right technology are critical to successfully incorporating UGC into the customer journey, therefore it doesn’t simply add “noise” and overwhelm the customer. The consumer experience expects, responds to, and works connected customer’s requirements, with the modern. The modern marketer must understand that every consumer will look for different information about every product they are considering buying, and there is value and power in various kinds of content, based on the item.
